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Sterling Credit Corporation ordered to settle with debtor over 'convenience fee' complaint

PENNSYLVANIA RECORD

Friday, November 22, 2024

Sterling Credit Corporation ordered to settle with debtor over 'convenience fee' complaint

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PHILADELPHIA — A settlement agreement for an unspecified amount was reached between debt collection agency Sterling Credit Corporation and a debtor who accused them of misrepresentation.

The U.S. District Court for the Eastern District of Pennsylvania dismissed the case on April 24 without prejudice and excused the costs for both parties. 

Doris Warren filed a complaint against Sterling Feb. 10 after allegedly being charged a $5 “convenience fee” each time she used the company’s website to make her online payments. She claimed the company charged her without her consent and disputed the collection. Warren sought compensation for alleged damages and pursued court costs and further relief.

Sterling has 60 days to comply with the court’s order and fulfill its obligation in the settlement. Failure to do so could lead to further legal recourse from the court and Warren.  

U.S. District Court for the Eastern District of Pennsylvania case number 2:17-cv-00632-JS

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