Plaintiff says she lost two toes after Walgreens cashier dropped purchase on her left foot

By Nicholas Malfitano | Feb 20, 2018

PITTSBURGH – A Walgreens customer has sued the retailer, whose cashier allegedly dropped one of the items the plaintiff purchased on her left foot and caused her to have two of her toes amputated.

Jessica Andrews of Pittsburgh filed suit in the Allegheny County Court of Common Pleas on Feb. 12 versus Walgreens Boots Alliance, Inc. (doing business as “Walgreens American Company” and “Walgreens”), corporately based in Deerfield, Ill. and doing business locally at 7628 Penn Avenue, in Pittsburgh, in addition to “Destiny”, a Walgreens employee.

On Nov. 29, 2017, plaintiff was at the check-out of defendant’s business location at 7628 Penn Avenue in Pittsburgh, waiting for retail items she purchased to be rung up by defendant “Destiny”.

“After ringing out plaintiff’s purchases, defendant “Destiny” was handing said purchases to plaintiff, whereupon defendant “Destiny” negligently released one such purchase before plaintiff had grasped it, causing the purchase to fall and strike plaintiff’s left foot and toes,” the suit says.

The plaintiff considered the actions associated with the dropped item as negligent.

As a result, Andrews allegedly sustained left foot and left third toe injury, pain and swelling; left foot/leg cellulitis; loss of left third toenail; superficial degloving of the left third toe; infection, ulceration and drainage of the left third toe; osteomyelitis with bony destruction of the left third toe requiring amputation of the left third toe; injury, pain, swelling and infection of the left second toe; osteomyelitis of the left second toe requiring amputation of the left second toe; stretching, pulling, tearing and injury to the muscles, ligaments, tendons, soft tissues, nerves and nervous system of her left foot and toes; amputation of her left second and third toes, plus pain, suffering and inconvenience in the extreme.

For negligence, the plaintiff is seeking unliquidated damages in an amount in excess of $35,000, plus costs of suit.

The plaintiff is represented by Geoffrey G. Wright in McMuray.

Allegheny County Court of Common Pleas case GD-18-002111

From the Pennsylvania Record: Reach Courts Reporter Nicholas Malfitano at

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Court of Common Pleas of Allegheny County Walgreen Co.

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