A woman from Virginia has filed a lawsuit against a Pittsburgh auto repair shop, alleging negligence and violations of consumer protection laws. Megan Mateosky initiated the legal action on December 11, 2024, in the Court of Common Pleas of Allegheny County, Pennsylvania, targeting Vincent Jiansante, who operates Vince’s Auto Service & Performance.
The complaint stems from an incident on July 6, 2024, when Mateosky's Land Rover was damaged after colliding with a deer. She took her vehicle to Vince’s Auto for repairs on July 16, 2024. After being advised by the shop to file an insurance claim due to extensive damage, Progressive Insurance estimated repair costs at $3,605.62 with a deductible of $2,000.00. The insurance company paid Jiansante $1,605.62 to begin repairs.
Mateosky alleges that despite assurances from Vince’s Auto that repairs would be completed in two weeks and parts ordered immediately due to her impending move out of state, the process was fraught with delays and miscommunications. The plaintiff claims she never received written estimates and was continually met with excuses about broken parts and diagnostic issues when she sought updates.
As the situation dragged on past her August 31 moving date without resolution or communication from Vince’s Auto regarding significant delays in obtaining necessary parts like an electronic computer board—allegedly ordered but arriving broken—Mateosky had to rent a vehicle for her move. Despite being informed by Progressive that repairs were complete based on communications from Vince’s Auto employees, Mateosky asserts that her vehicle remained unrepaired and undrivable as of late September.
In addition to seeking $50,000 in damages under the Pennsylvania Unfair Trade Practices and Consumer Protection Law (UTPCPL), which includes compensatory and treble damages along with attorney fees for alleged deceptive practices by Jiansante's business, Mateosky also seeks $22,515.91 in actual damages under a negligence claim. She argues that Jiansante failed to provide competent service or timely communication about the status of her vehicle's repairs.
The case is represented by attorney Vincent J. Krawiec from Very Law PLLC in Pittsburgh. It will be heard before judges at the Court of Common Pleas of Allegheny County under Case ID No. AR-24007986.